English-speaking workshop · Paris 20
Computer trouble in Paris? Describe what happens.
A computer that is slow, will not start or displays an error needs more than a generic replacement recommendation. Bring the exact reference and describe when the fault occurs. SOS PHONE assesses laptops, desktop PCs and Macs at its Paris 20 workshop.
Free diagnosis · Quote before repair
Separate a power problem from a startup problem.
No lights or response to the power button is different from a machine that powers on but cannot load its operating system. Note any messages, sounds or changes after a recent update. If the computer starts but has no image, tell us whether an external display works.
For slow performance, describe the tasks affected and when the slowdown began. Storage, memory, software and other hardware can contribute. A component upgrade or system reinstall is not automatically the right solution; the technician explains the findings and options first.
Understand your options
Questions before your visit.
What should I bring for a desktop PC?
Call with the symptoms before moving the equipment. The technician can explain which items are useful to reproduce the fault, such as the tower or relevant power accessory, rather than asking you to transport every peripheral.
Do laptop repairs have the same prices as phones?
No. The model, diagnosis and required parts or operations determine the quote. Diagnosis is free, and the proposed price and timeframe are explained before you agree.
Can I bring a Mac instead of a Windows PC?
Yes, describe its exact model and fault to check the possible assessment. For a MacBook, the dedicated page explains the details to prepare about the generation, processor and files.
Visit 46 rue d’Avron, 75020 Paris, near Nation. Open 9 am–8 pm every day except Tuesday. Walk-ins welcome; call to check a particular part before travelling.
Get directions to the workshopFree diagnosis · No obligation
Tell us what happened.
Write in English. We will reply by email. The final price and repair time are confirmed after examining your device in the workshop.