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English-speaking workshop · Paris 20

Your iPhone, your plans. Get help in Paris.

A damaged iPhone can interrupt navigation, messages and access to travel documents. Tell SOS PHONE which iPhone you use and what stopped working. Our independent workshop offers diagnosis and discusses the repair options with you in English.

Free diagnosis · Quote before repair

Identify the model before choosing the repair.

An iPhone with cracked glass, a weak battery or an unreliable Lightning or USB-C connection needs checks matched to the symptom. Include the generation and variant, such as iPhone 13 Pro rather than simply iPhone 13: construction and replacement parts differ.

If the iPhone is stuck on the Apple logo, restarts or no longer turns on, describe what it still does when connected to power. Replacing a screen or battery is not automatically the answer. Mention any earlier repair so the technician can assess a persistent fault.

Understand your options

Questions before your visit.

Are you an Apple-authorised service provider?

SOS PHONE is an independent repair workshop. We do not claim Apple authorisation. Ask which replacement part and intervention are proposed for your model before giving approval.

How much will my iPhone repair cost?

The price depends on the fault, model and part. Diagnosis is free; the technician explains the quote, expected time and repair conditions before work starts. A general starting price is not a fixed price for every iPhone.

Can you help before I leave Paris?

Tell us your departure date when you call. We check the likely work and part availability, but cannot promise a completion time before assessing the phone.

Visit 46 rue d’Avron, 75020 Paris, near Nation. Open 9 am–8 pm every day except Tuesday. Walk-ins welcome; call to check a particular part before travelling.

Get directions to the workshop

Free diagnosis · No obligation

Tell us what happened.

Write in English. We will reply by email. The final price and repair time are confirmed after examining your device in the workshop.

All four fields are required. Do not include passwords or device unlock codes.

We use your details to respond to your request. Privacy notice.